Industry
Real Estate / Property Sales and Rentals
Background
Ryan Property is a respected real estate agency in Australia, listing residential and commercial properties for sale and lease. While the business had a functional website, it suffered from serious technical limitations that affected its effectiveness as a sales tool.
Problem
Despite having an existing website, Ryan Property faced several critical issues related to data accuracy and user experience:
- Property listings were not updating in real-time, causing outdated information to remain visible.
- Sync issues between external platforms (e.g. Domain, realestate.com.au) and the website led to discrepancies.
- Listings would occasionally go missing or be displayed incorrectly.
- Poor data reliability resulted in user frustration and lost opportunities for enquiries.
Goals
- Implement robust, real-time integration with all major property listing platforms.
- Eliminate delays and inconsistencies in listing visibility.
- Ensure 100% listing accuracy with no dropped or outdated content.
- Deliver a seamless experience for site users and internal teams.
Solution
We provided a tailored technical solution that resolved the core integration and synchronisation issues:
Real-Time Data Syncing: We built a custom integration layer that connected directly to third-party listing platforms, ensuring real-time updates.
Error Handling and Monitoring: Implemented fail-safes and automatic error detection to catch and resolve sync failures.
Data Integrity Tools: Added tools to verify listing completeness and remove stale content automatically.
Zero Downtime Migration: Transitioned the system with no disruption to the live website.
Technical Support and Optimisation: Continued backend support to maintain uptime and performance.
Before and After Comparison
| Feature | Before | After |
| Listing Sync | Delayed and inconsistent | Real-time and accurate |
| Manual Workload | High – manual corrections needed | None – fully automated |
| User Experience | Confusing and untrustworthy | Seamless, up-to-date browsing experience |
| Platform Reliability | Intermittent sync failures | Robust integration with monitoring |
| Technical Oversight | Minimal | Ongoing backend optimisation and support |
Results
- 100% of live property listings now update in real-time with external platforms.
- Errors and inconsistencies in displayed listings have been eliminated.
- Site reliability improved, reinforcing client trust.
- Internal staff no longer need to manually manage listing sync, reducing workload.
- The user experience is now seamless and accurate, leading to better engagement.
Conclusion
Our technical expertise played a vital role in resolving the synchronisation and data integrity issues that were affecting Ryan Property’s online platform. By implementing a fully automated, real-time integration solution, we ensured their listings were always current, reliable, and user-friendly — helping the business maintain credibility and improve engagement.